About the hotel
Do you provide transfer from the airport to hotel & return?
Yes we do. Fill in your flight details on the form 'book my transfer' on our website. (Click here)
Do you have internet at the hotel? If yes is it a high speed one?
Yes there is internet corner, which is has 3 PC's. We offer high speed internet. Also the hotel offers Wi FI as well, for those guest that have their own computer.
What kind of entertainment do you have at the hotel?
We have various events for example Greek night & BBQ, Bingo, Quiz, Greek lessons and of course we are open to your suggestions.
Do you have a vegetarian/diabetic meal?
Yes we can provide a meal for each one of the above categories. If you have specific requests please inform us and if we have the ingredients we will be more than happy to fulfil your needs.
Are there any activities for children?
Yes, at the moment we have a good selection of table games, various pictures that children can draw & colour, DVDs for children like lion king etc
Can you organize babysitting?
Yes we can, if we are given advance notice
Is the hotel accessible for disabled persons?
Currently the hotel has 4 rooms on the ground floor that are accessible to disabled persons. The doors can access a wheelchair & the bathroom has the basic requirements for disabled persons.
How to find us (directions)
Plessas Palace Hotel is located in the centre of Alykanas resort, set back from the main road which goes through the resort to Alykes.
From the airport it is approx 17km and 15km from the capital city of Zante Town where the main ferry port is located. Just follow the signs to Alykanas, it couldn't be simpler!
About your reservation
What are the extra charges when we book through a travel agency or a tour operator?
When booking through a travel agency there are usually two scenarios: the first one is to book a studio apartment, in which case the price that you pay does NOT include air-condition or breakfast
If you book a B&B room, the price that you pay does NOT include air-condition, fridge and cooking facilities.
However if you book direct with us we can offer a better price with all the facilities included.
Please note that Tour Operators are given a wholesale price by us and therefore we offer them a net price with as little facilities as possible.
Can we negotiate the price?
Yes you can if you have a good reason. Like if you are a student, if you have a big family, if you have been to the hotel many times smiling constantly and be optimistic about life! We love to have smiling people around us as it makes our job more fun!!!
Do we have any benefits if we book through the internet e.g. discount?
Yes, you do have, for further information please check our web site to view our special offers (click here)
Do you accept visa card/MasterCard? Etc
We accept Visa, Master card, Maestro & Solo:
What is your cancellation policy?
Plessas Palace cancellation policy:
For cancellations up to 20 day before the date of arrival, there will be no charge
For later cancellations or 'no-shows'
- 50% of the total amount will be charged in low season months: May, June, September and October)
- The total amount will be charged in high season :July and August
How secure is my reservation though your online reservation system?
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way. Plessaspalace.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
What is your reservation policy e.g. how much is the deposit?
if you do not want to make a booking through our online system you can send us a request using our reservation form in that case 50% of the total amount is required as a deposit in advance and the remaining balance 3 weeks prior to arrival or on arrival
If I book direct more than one room do I receive any discount and if yes, how much?
If you book more than one room direct with us you will receive an extra 10 % discount on the second room.
Do you offer a discount for disabled persons? Low income families? Single mothers..?
We offer discounts to:
Disabled persons
Single Mothers
Families that are consisted from more than 5 members
Students
About the island/area
Excursions around Zakynthos Island (the most popular ones)
- Ship wreck
- Blue Caves
- Island Tour
- Carretta Carretta
Do you organise excursions? If yes which ones do you organise?
At the moment we do not organise excursions, but we can advise you and assist you in the procedure of booking one with a local company.
Where can we go for shopping?
If you are addicted to shopping (like me) there are many places ideal for shopping including Zante Town, Tsilivi, Laganas & Volimes
What is the night life like in the resort of Alykanas & Alykes?
Pretty quiet. There are many bars which offer entertainment & some restaurants, but there are no night clubs.
What are the local products? Where can we buy local products?
Our local products are: Olive Oil, Wine, Kefalotyri (local spicy cheese)
Local goodies: Pasteli( locally made sweet with nuts and honey), Mantolato ( locally made nougat). All local goods can be found in the local supermarkets or tourist shops in the resort.
Where are the best places to go sightseeing?
The whole of the island has many beauty spots but the following are extra special
- Keri ( lovely quiet fishing resort on the south coast)
- Kampi (mountain location with unmissable sunset)
- Gerakas (for turtles and sandy beach)
Where are the traditional restaurants?
Traditional restaurants can be found in all villages of the island. Its best to go on the outskirts of most resorts to find a traditional taverna where the locals eat.
What are the traditional dishes of Zakynthos?
- Rabbit Stifado
- Beef Kokkinisto
Are there any night clubs nearby?
Most of the night clubs are located in Tsilivi and if you are really interested for wild night of entertainment the best place is the resort of Laganas, the largest liveliest resort on Zakynthos.
Where can we go scuba diving?
There is a superb diving school located in the resort of Keri Lake on the south coast of the island.
http://www.diving-center-turtle-beach.com
Can you give us a brief description of the Alykanas resort?
Just one kilometre from Alykes is the resort of Alykanas with its many restaurants, bars and shops nestled amongst olive groves and surrounded by lush green scenery. A blend of traditional Greek character and modern amenities making this small resort an ideal retreat for families and couples looking to unwind by day and enjoy some spirited evenings in a resort where you can gain a real insight into the local way of life.
Is the beach at Alykanas sandy?
Yes it is a long sandy beach with shallow water
Is it safe for children?
It is safe due to its shallow warm waters.
Do you have sharks?
No we don't!! You can find plenty of Sharks in Australia!
What are the most famous beaches on the island?
Zakynthos has over 30 superb beaches, the most famous being Laganas Beach which is approx 9 km and has a long stretch of golden sand - it is thought to be one of the longest beaches in Greece. The beach is part of the national marine park set up to protect the endangered loggerhead turtles which come to nest here.
General Information
Will my mobile phone work in Greece? Or what do I need to do prior my arrival in order to be able to use my mobile in Greece?
Yes, if your mobile is a contract phone then you need to advise your server to activate the roaming feature. Please note that every time you use your phone both parties are charged. If you have a 'pay as you go' phone you will need to top up with lots of credits as they can be used up very quickly. Alternatively if your phone is unlocked purchase a local sim card for around 7 Euros.
How many cigarettes /alcohol can I take back to UK/Germany etc. ?
There is no longer a duty free allowance within Europe. Basically if you can prove the goods are for personal use and not for resale then there are no real limits. Here is a standard limit:-
3200 cigarettes, 200 cigars, 400 cigarillos, 3kg tobacco, 110 litres of beer, 90 litres of wine, 10 litres of spirits, 20 litres of fortified wine (such as port or sherry).
What is current exchange rate to the pound?
http://www.alphabank.gr/tools/eeurocur.htm
What is the national code for Greece when I am calling from outside of Greece?
0030 ... Take the next zero out of the local code and then dial the rest of the numbers
What is the code when calling home from Greece?
When calling the UK the code is 0044 no zero on the local code and then the number e.g 0044 191 ..(for newcastle)
INTERNATIONAL DIALLING CODES FROM GREECE
Australia 0061
Austria 0043
Bulgaria 00359
Canada 001
Croatia 00385
Czech Rep 0042
France 0033
Germany 0049
Ireland 00353
Italy 0039
Romania 0040
Russia 007
Slovakia 00386
Spain 0034
Turkey 0090
Ukraine 007
United Kingdom 0044
Yugoslavia 00381
Where can we hire a car?
There are plenty of places that you can hire a car locally, but you can always ask reception for further information.
What transportation is available on the Island?
Public transport is not too reliable although the bus service does run daily into the town and from here you can visit all other areas of the island. Please ask for the bus time table at the reception and remember that they often run on Greek time! Taxis are widely available and recognizable by their silver/grey colour. Please be aware Greek taxi drivers are quite an experience!! For example, if you are a couple and you have taken a taxi from Zante town to Alykanas, it is quite normal for the taxi driver to stop on the way and pick up another couple, if they are going to the same direction as you! He will then charge both of you the fare (the fare is not shared in Zakynthos). Try to accept this as we locals do, my advice, don't ask "why?" That's just the way it is!
Taxi service
Taxis are widely available and recognizable by their silver/grey colour. Please be aware Greek taxi drivers are quite an experience!! For example, if you are a couple and you have taken a taxi from Zante town to Alykanas, it is quite normal for the taxi driver to stop on the way and pick up another couple, if they are going to the same direction as you! He will then charge both of you the fare (the fare is not shared in Zakynthos). Try to accept this as we locals do, my advice, don't ask "why?" That's just the way it is!
Major Banks in Zakynthos
- National Bank of Greece
- Alpha Bank
- Pireaus Bank
- Eurobank
- The Bank of Cyprus
- Agrotiki Bank
- Emporiki Bank
Issue Passport & Visa before travelling to Greece
To enter Greece you will need a valid passport or, for EU nationals, travel documents (ID cards). Nationals of European countries outside of the European Union, Australia, Canada, New Zealand and USA can stay for up to 3mths without a visa.
Major events in Zakynthos
Feast of the Virgin Mary:
Like in every other part of Greece, the celebration of the Virgin Mary (on the 15th of August) is one of the most important feasts in Zakynthos. A religious ceremony is held in honour of the Virgin, followed by dances, eating and drinking until dawn.
All the islanders gathered on the 15th of August participate in the feast. The local church in Katastari is closest to the hotel.
The Feast of Agios Dionysios:
Two annual major festivals are held in honour of Agios Dionysios (St Dennis), Patron Saint of Zakynthos. The first festival is on the 24th of August and is held in memory of the transportation of the Saint's body from the monastery of Strofadia to the church of Agios Dionysios, where it still is today.
The second festival is celebrated on the 17th of December, date of the death of the saint.
Both festivals last three days and consist in various religious ceremonies followed by traditional dances and music accompanied by local food and wine; those feats attract thousands of people and pilgrims from all over the island and from other parts of Greece.
About Zakynthos and the Ionian Islands
Zakynthos, also called Zante, is the southernmost island of the Ionian Islands and the third largest of the group which includes Corfu, Kefalonia, Lefkada, Paxos, Kythira, and Ithaka. Zante covers an area of 406 square km and has a population of about 40.000 inhabitants.
If you have further inquires please send us an e-mail: info@plessaspalace.com
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