The reception area and hotel lobby are disinfected at least once an hou. All doors and windows are open for fresh air
Check-in takes place individually, with the number of people limited to two from one booking, with the maximum reduction of procedures.
Hand sanitizer, gloves and disposable pens are available at the reception.
The reception desk and room keys are disinfected on a regular basis and must be disinfected after each check-in.
Safe distances have been set for guests waiting in queue for reception. The maximum number of guests staying in the hotel lobby is limited to 8 people.
At reception we have installed a protective glass.
We have installed floor markings at a distance of two meters indicating where guests should stand.
For purposes of public health protection, we keep a record of staff members and all guests staying at the resort (name, nationality, date of arrival and departure, contact details such as address, telephone, e-mail), so that it is possible to track all the people who came in close contact with an identified COVID-19 case.
All General Data Protection Regulation (GDPR) are adhered to and all guests and staff are informed that records are kept for the protection of public health.
The hotel records and updates an Event log book COVID-19.